This is an easy way to keep everyone informed where people are.īefore creating a shared mailbox, be sure to read About shared mailboxes for more information. For example, if you have 3 people who do customer visits, all can use the shared calendar to enter the appointments. A lot of small businesses like to use the shared calendar as a place for everyone to enter their appointments. Shared mailboxes include a shared calendar. It's easy to create shared mailboxes so a group of people can monitor and send email from a common email addresses, like When a person in the group replies to a message sent to the shared mailbox, the email appears to be from the shared mailbox, not from the individual user. If this is something you want, let us know by voting here. Note that currently, it's not possible to migrate a shared mailbox to a Microsoft 365 group. If you're not sure if you should create a shared mailbox or a Microsoft 365 group for Outlook, see Compare groups for some guidance. See Create shared mailboxes in the Exchange admin center
Whenever you send a message from your shared mailbox, your recipients will only see the shared email address in the message.If your organization uses a hybrid Exchange environment, you should use the on-premises Exchange admin center to create and manage shared mailboxes. From now on when you want to send a message from your shared mailbox, the address will be available in your From drop-down list. Finish typing your message and then choose to Send.If you don’t see your shared email address, choose Other email address and then type in the shared email address. Click From in the message, and change to the shared email address.Or click on the 3-dots near the top of your message window and click “Show From.”.If you don’t see the From field at the top of your message, choose Options > From.Type the shared email address, such as Click Open.Browse to in your preferred web browser such as Chrome, Edge, or Firefox.Use a shared mailbox in the Outlook Web Portal Type the shared email address, such as Choose OK > OK.Make sure the correct account is highlighted, then choos0e Change.Choose Account Settings, then select Account Settings from the menu.If that happens, you do not need to follow the procedure listed below. There are times where the account will appear automatically. Once the access has been configured, follow the procedure below to add it to your list of accounts in Outlook. If your admin only recently added you to a shared mailbox, it may take, up to 12 hours, before the shared mailbox appears or becomes available. The link above is for instructions provided by Microsoft. Use a shared mailbox in the Outlook Application If you have questions about this setup, please contact your LAN Admin or OIT Support Team. The two procedures noted below will work for the Outlook Desktop Client if you are running Outlook 2016 or newer, as well as the Outlook Web Client available at .įor these procedures to work you need to have access to the mailbox or it needs to be configured as a shared mailbox.
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Installing Office 365 Pro from your SIU Account.Clearing the Outlook Autocomplete E-mail Cache.Accessibility Checker in Microsoft Office.Sync Teams Channel Folder to One Drive on Local Device.
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